It is important to make sure that the withdrawal is sent to the correct address before finalizing any transaction. In case you have made a withdrawal to an incorrect address and it has not been confirmed on the platform, it is necessary to contact the TruBit Team. Consider the following points:
It is important to make sure that the withdrawal is sent to the correct address before finalizing any transaction. In case you have made a withdrawal to an incorrect address and it has not been confirmed on the platform, it is necessary to contact the TruBit Team.
If you have withdrawn your funds to a TruBit Pro / Wallet deposit address it is possible to help you, please contact the TruBit Team with the following information:
UID
CRIPTO/TOKEN
Transaction Amount
Transaction TxID
TAG
Incorrect sending address
Correct address
If you have questions regarding this information, please contact the TruBit Team via
our chat channel or email us Here and we'll be in touch!