Dear Valued User,
We would like to inform you that the TruBit and TruBit Pro products will discontinue their operations and services for users residing in Argentina, effective according to the timeline outlined below. This decision is part of an adjustment in the availability of certain products within our global offering.
Please note that this measure applies exclusively to the TruBit and TruBit Pro products in Argentina and does not affect the operations of the company or the availability of other products and services that may continue to be offered by our group, subject to their respective terms, conditions, and eligibility requirements.
We remain committed to providing secure and reliable solutions to our users and may continue to offer alternative products or services that you may be eligible to access or contract separately.
Please review the following timeline and required actions to manage your holdings accordingly. Rest assured that your funds remain secure and available to you throughout this transition.
We appreciate your trust and support, and we remain available to assist you during this process.
1. Key Dates and Account Closure
All accounts registered to users in Argentina will be officially closed on May 31, 2026. After this date, standard access to the TruBit and TruBit Pro platforms will be restricted.
2. Required Action: Withdraw Your Funds
We strongly urge all affected users to withdraw their remaining balances to external wallets or alternative platforms as soon as possible. To ensure a smooth transition, please complete your withdrawals before the May 31, 2026 deadline.
3. Support After May 31, 2026
If you still hold funds in your wallet after the closure date, our team remains committed to assisting you with the retrieval process. You can seek support through the following channels:
- Website: Visit our official website and initiate a chat with Customer Service.
- Email: Contact a dedicated representative directly at contract@trubit.com.
We would like to express our sincere gratitude for the trust you have placed in TruBit and TruBit Pro. Our priority is to ensure this transition is handled with the utmost security and support for our Argentinian community.
Sincerely,
The TruBit Team